Calculating ETA

TLNplanner not only calculates the optimal route but also calculates the ETA (Estimated Time of Arrival) for each delivery address. With a unique link, you can easily share this delivery time with your end customer. If the driver uses the PTV Driver App, the delivery times will be continuously updated during the trip. This is efficient for both you and your end customer.

ETA Calculation in TLNplanner

Sharing ETA with Your Customer
With TLNplanner, you can easily share the expected arrival times with your end customers. For each delivery address, the route planner generates a unique tracking link that you can easily integrate into your own confirmation message to the end customer. This link leads to a secure webpage where the end customer can track their delivery in real-time.

Real-Time ETAs with the PTV Driver App
But TLNplanner does even more. In combination with the PTV Driver App, TLNplanner ensures that the delivery time is continuously updated. Is the driver ahead of schedule, or are they delayed? In either case, all delivery times are recalculated. And of course, the new delivery time is instantly visible on the end customer’s unique webpage.

How Does It Work?
The PTV Driver App is the app that supports the driver in completing the trip. From TLNplanner, you can send the route list with delivery addresses and times via email to the smartphone or tablet where the app is installed. The driver simply clicks the link in the email to open the route list in the PTV Driver App. They can immediately start driving and handle the route address by address.

Since the PTV Driver App is continuously in contact with TLNplanner, you can easily track the progress. The screen displays a real-time overview of the route list, showing the delivery addresses that have already been passed and those that are still upcoming. If the driver experiences a delay at one delivery address or leaves earlier than planned, TLNplanner automatically adjusts the delivery times for all remaining addresses, without you having to do anything.

Extra Service
In short, with TLNplanner in combination with the PTV Driver App, you can provide your end customers with that extra service. If a customer calls with a question about the delivery time, you simply click on the real-time overview of the route list. Within seconds, you can tell them the expected delivery time, accounting for any delays.

Even better is when the end customer can track the progress themselves. By clicking on a link in your message, they can see at any time when the driver will be at their doorstep. This allows the end customer to better manage their time and make space for the delivery. This way, the driver can also depart on time.

PTV Driver App
This is an application with basic on-board computer functionalities. It is free to download for iOS & Android on your smartphone or tablet. With this app, you create a real-time overview of your stops. The driver can indicate the following: on the way, arrival, and departure. The app also offers the possibility of direct guidance to any navigation system installed on the smartphone or tablet. Easily and efficiently manage your own vehicles and external carriers without on-board computers with the PTV Driver App.